Terms of Service

These Terms govern your use of loomy.work (“Loomy”, “we”), a service operated by a private individual based in Poland. By creating an account you agree to these Terms and to our Privacy Policy.

1. The service

Loomy lets you generate product and jewelry photography using AI from images you upload. Output quality is not guaranteed and AI results can be imperfect or unexpected.

2. Accounts

You must provide accurate information, keep your password secure, and are responsible for activity under your account. You must be at least 18 and using Loomy for business or professional purposes.

3. Subscription, trial and billing

• Loomy is a paid subscription. Plans start at $25/month (or the price shown at checkout).
• We offer a 3-day free trial. You will not be charged during the trial. If you do not cancel before the trial ends, your subscription begins and your payment method is charged automatically, then renews each billing period until cancelled.
• You can cancel any time in Settings → Billing, which opens our payment processor’s portal. Cancellation stops future charges; access continues until the end of the paid period.
• Payments are processed by Polar. Prices may include applicable taxes/VAT.

4. Right of withdrawal (EU consumers)

Where you are an EU consumer, you normally have a 14-day right to withdraw from a distance contract. Because Loomy is a digital service supplied immediately, by starting to use it during any withdrawal period you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the service has been fully performed. The free trial means you can evaluate Loomy without charge before any payment is taken.

5. Your content and AI keys

You retain ownership of the images you upload. You grant us a limited licence to process them solely to provide the service (including sending them to AI sub-processors). You are responsible for having the rights to any images you upload. If you supply your own AI provider API key, you are responsible for that provider’s costs and terms.

6. Generated content

Subject to these Terms and your payment being current, generated images are yours to use. We make no warranty that generated output is free of third-party rights or fit for a particular purpose; you are responsible for reviewing output before commercial use.

7. Acceptable use

You must not use Loomy to create unlawful, infringing, deceptive, or harmful content, to upload images you have no right to use, or to abuse, overload, reverse-engineer, or circumvent the service or its rate limits.

8. Termination

You may stop using Loomy and delete your account at any time. We may suspend or terminate accounts that breach these Terms. On deletion, your data is erased as described in the Privacy Policy.

9. Disclaimers and liability

The service is provided “as is” to the extent permitted by law. We are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing limits liability that cannot be limited by law, including consumer rights that apply to you.

10. Governing law

These Terms are governed by the laws of Poland, without prejudice to the mandatory consumer protections of your country of residence. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

11. Changes

We may update these Terms. Material changes will be communicated, and continued use after they take effect constitutes acceptance.